![]() The Help Desk can be reached by calling 21 or by submitting a ticket through the Request Help tab on the Information Technology Services website. Please contact the Temple University Help Desk if you have any questions or experience any issues. This combination of 12 letters and numbers make up your device's MAC address. In the Advanced menu, scroll down to the bottom (you may have click view more) and look for MAC address at the very bottom of the page.In the Wi-Fi/WLAN menu, tap Advanced in the top-right corner of the screen (You may have totap the three vertical circles or the MORE button in the top-right corner of the screen for the Advanced option). MAC addresses are primarily assigned by device manufacturers, and are therefore often referred to as the burned-in address, or as an Ethernet hardware address.In the Connections /Wireless and networks menu tap Wi-Fi or WLAN. ![]()
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